Cancellation Policy

You will only be able to cancel items from your previous purchases by contacting U.S. Travel.

International Leisure Buyers, International Journalists, and International Non-Buyers such as International Advisory Committee or Visit USA Committee representatives, Commercial Service representatives, and Airline Observers should email intlreg@ustravel.org.

International Meeting and Incentive Buyers should email MIB@ustravel.org.

In the event of a paid delegate cancellation, the registration fee will be refunded in full if written cancellation notice is received by U.S. Travel on or before January 23, 2012 (midnight, Eastern Standard Time).

Notices received between January 24 - February 13, 2012 (midnight, Eastern Standard Time) will receive a 50 percent refund. No refunds will be granted for registration cancellations received after February 13, 2012.

Note:
Refunds due from credit card payments will be credited back to that credit card account. Refunds due from check payments will be refunded by check sent by mail. If you require the refund check to be sent by express mail, a $25 processing fee will be deducted from your amount due.

The U.S. Travel Association cannot be held liable for any financial responsibilities incurred on the part of individual delegates or organizations.