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Industry News

Digital check-in enhances guest satisfaction

HotelNewsNow.com
January 11, 2013
As new technologies emerge and evolve within the hotel industry, hoteliers continue to analyze which tools will effectively increase guest satisfaction.


It's not just Chinatown, baby; Chinese visitors top LA tourism numbers

KPCC Southern California Public Radio
January 11, 2013
Universal Studios put on a three-day celebration of Chinese art and culture last week, "Glamorous Beijing: World City," complete with a traditional lion and dragon dance. Against that backdrop, officials with the Los Angeles Tourism and Convention board signed an agreement with the Beijing Municipal Commission of Tourism to promote tourism between the two cities.


Building a brand: How 193 countries’ branding strategies stack up

Skift
January 9, 2013
What’s the first thing you think of when someone mentions a trip to Spain? Japan? Canada? The reason images of long siestas by the sea are drummed up at the mention of Spain or thoughts of skydiving and mountain biking are tied to New Zealand is due to both a nation’s culture and the very intentional branding efforts of a destination’s tourism agency.


TSA Testing Broader PreCheck Trusted-Traveler Eligibility

Business Travel News
January 9, 2013
A new Transportation Security Administration behavioral screening program will allow more air passengers who appear non-threatening to enter special PreCheck airport security lanes, where travelers may not be required to remove their shoes or their laptops from bags.


FCC will try to increase Wi-Fi speeds at airports

USA Today
January 9, 2013
The Federal Communications Commission will begin an effort to increase Wi-Fi speeds at airports and other major hubs.


Making the airlines show baggage fees, real fares

The Seattle Times
January 8, 2013
A more activist U.S. Transportation Department, which set a record in 2011 for the number of fines it issued against airlines for violating aviation consumer protection rules, appears to have maintained its momentum this past year.


Meetings, the Government and You

Meeting Professionals International
January 4, 2013
At the Caesars Education Experience in November, Geoff Freeman, COO of U.S. Travel, fielded questions from the audience and Caesars Entertainment senior vice president Mike Massari.


Hotels help guests set, keep New Year's resolutions

The Boston Globe
January 2, 2013
One of the most popular New Year's resolutions is the vow to hit the gym more. To help resolution setters keep their goals in site, hotels are getting in on the action.


TSA expands 'trusted travelers' program in 2013

WTOP
January 2, 2013
Keeping coats and shoes on the body and leaving the laptop in the briefcase are just a few of the benefits that some air travelers could experience this year.


5 trends to look for in travel this year

USA Today
January 1, 2013
There are few certainties when it comes to travel. But in this new year, travelers can count on one thing: They'll have to spend more money if they want to fly.


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