Visitors who feel genuinely welcomed before they travel arrive with more trust, openness and willingness to engage with the people and places they are visiting.

Extending that welcome may require overcoming visitors’ apprehensions. Headlines don’t just raise practical questions; they send a message that America may not want them when the fact is, the U.S. travel industry embraces them and works every day to earn their business.

As an industry, we must send a clear, unified message: America welcomes you. This page gives you facts that ground your confidence as a travel professional and the language that helps the travelers you serve feel confident.

Use this guide to address visitors’ concerns directly and make our unified welcome clear and unmistakable.

What you need to know

International travel to the U.S. is stronger than the headlines suggest. Here’s what you need to know.

  • 68 million. International visitors to the United States in 2025, America remains one of the top international destinations.
  • 15 million. American jobs that depend on international travel. When you welcome a visitor, you are supporting workers in hotels, restaurants, transportation and communities across the country.
  • $17 billion+. What international visitors spend in the U.S. each year. Their visits power local economies and small businesses in every region of the country.If approved, travel with a valid visa.
  • The overwhelming majority. Of international visitors who came to the U.S. last year report feeling welcomed and enjoying their trip.
  • 2026. The FIFA World Cup kicks off in the U.S. this summer, launching a decade of major international events on American soil. The platform for welcoming the world has never been larger or more visible.

What to say

To feel confident in their visit, travelers need to feel welcome. The keys and sample language below are designed for your everyday conversations, to be used across channels and adapted for your brand voice.

Four Keys to Extending a Warm Welcome Before and After Arrival:

Key icon 1

1. Make it personal and authentic to your brand

Speak in your own voice, not a script. Mention details specific to your destination, your brand or the traveler’s interests. A personal note always lands better than a template.

Key icon 2

2. Share why America embraces international visitors

Lead with warmth: Americans love hearing visitors’ stories and where they call home, and they’re proud to show off their country. Remind travelers that their presence benefits local communities in ways most Americans feel personally. And help them see that the U.S. has always been shaped by newcomers, so their visit fits that tradition.

Key icon 3

3. Build confidence in their decision

Pair your welcome with practical information about entry, arrival and what to expect. Confidence grows from clarity. The more prepared a traveler feels, the more excited they become.

Key icon 3

4. Extend a welcome upon arrival

Coordinate with airline and airport partners, hotels, your local DMO and others to create touchpoints that reinforce your welcome from the moment travelers step off the plane.

Key icon 1

1. Make it personal and authentic to your brand

Speak in your own voice, not a script. Mention details specific to your destination, your brand or the traveler’s interests. A personal note always lands better than a template.

Key icon 2

2. Share why America embraces international visitors

Lead with warmth: Americans love hearing visitors’ stories and where they call home, and they’re proud to show off their country. Remind travelers that their presence benefits local communities in ways most Americans feel personally. And help them see that the U.S. has always been shaped by newcomers, so their visit fits that tradition.

Key icon 3

3. Build confidence in their decision

Pair your welcome with practical information about entry, arrival and what to expect. Confidence grows from clarity. The more prepared a traveler feels, the more excited they become.

Key icon 3

4. Extend a welcome upon arrival

Coordinate with airline and airport partners, hotels, your local DMO and others to create touchpoints that reinforce your welcome from the moment travelers step off the plane.

Co-invest in the arrival experience. Destinations with strong CBP relationships can go further than messaging: they can help shape the physical arrival experience. For example, industry organizations have partnered with local airports to bring artwork and cultural installations into the CBP arrival space, creating a “welcome to our city” moment before travelers even collect their luggage. See Build A Relationship With CBP for more on how to start this conversation.

Sample language for communicating America's welcome to travelers.

Use and adapt this sample language across channels to align with your brand voice.

Opening Line (for correspondence)

“Thank you for considering [Destination or Brand] for your upcoming visit to the United States. We are delighted you are thinking of visiting us, and we want you to know: America is ready to welcome you.”

Closing Line

“If you have any questions as you plan your trip, please reach out any time. We are here to help. [Destination or Brand] cannot wait to show you what makes this part of America special.”

Talking points to incorporate into live conversations when you feel reassurance is needed.

“We understand you may have seen headlines. Here is what I can tell you from my direct experience.”

“Sixty-eight million international visitors came to the United States last year. The vast majority had a wonderful trip.”

“My job is to make your visit easy. I am here to answer any question you have along the way.”

“The experience of visiting the U.S., from big cities to small towns, remains world-class. I am happy to help you plan it.”

Sample language for B2C platforms. Short and adaptable.

“Travelers from around the world are part of what makes [Destination or Brand] special. Whether this is your first visit or your tenth, we cannot wait to welcome you. [link or call to action]”

Welcome note on arrival (or pre-arrival)

“Welcome to [Destination]. We are so glad you made the trip. Our team is here to make your visit memorable. If there is anything you need during your stay, please reach out. Enjoy every moment.”