General Membership Questions
Can anyone join U.S. Travel Association?
Yes! We have created a membership structure that incorporates the entire travel ecosystem. See our stakeholder map for a listing of member categories by organization type.
How do I join U.S. Travel?
Apply online or email us to request an application and invoice. U.S. Travel prefers payment via check and wire transfer. Membership begins upon receipt of full payment and approval.
How is membership structured?
U.S. Travel offers four categories of membership: Standard, Hybrid, Ally, Association/Education which is determined by your organization type. Standard, Hybrid and Association/Education members have the option to join at one of two levels: Engage or Inform. Learn more about membership here.
Is membership renewed annually?
Yes, membership is renewed annually and runs for the calendar year of January 1 - December 31.
How are membership dues determined?
Standard and Hybrid member dues are based on an organization’s revenue, with the exception of airports whose dues are based on enplanements given their unique structure and business model. Ally and Association/Education members pay dues on a flat fee regardless of size.
How do I renew my membership?
Renewal statements are mailed and emailed to the main contact in November of each year. Payments can be mailed or paid online (by the main contact only). Contact membership for more information.
2025 Membership Stucture
What are the changes in the new membership structure?
The new model, approved by the membership in late 2024 for 2025 implementation, creates defined member categories, equitable dues and compelling benefits. The structure was created through extensive member input and is designed to maximize member value and create a more engaged membership. It also enables U.S. Travel to maximize its investment in addressing members’ critical business priorities and establishing travel as essential to our nation.
- Member categories: Standard, Hybrid, Ally, Association/Education
- Member levels: Inform and Engage (for Standard, Hybrid and Association/Education members)
What is the difference between the “Engage” and “Inform” level?
Standard, Hybrid and Association/Education members have the option to select from two membership levels:
- Inform benefits include the ability to receive policy and industry updates, important research and unique insights so that members stay informed of the latest data, news, trends and policy developments impacting our industry.
- Engage level members receive all Inform benefits, as well as the ability to access unique groups and communities, serve on the Board and shape our agenda. Engage members also receive event access and discounts.
Note: Please view the full benefits available to your member category for a complete listing.
What about the level that I’m at today? What’s happening to that?
Former levels — Chairman’s Circle, Board Circle, Sustaining and Pillar — will be sunset on December 31, 2024.
What is my membership category? Can I select my membership category?
Membership categories are determined by our member map, which classifies types of members into four categories: Standard, Hybrid, Ally and Association/Education. Organizations cannot “choose” the category of membership they prefer.
How do my benefits change for 2024?
Your benefits for 2024 do not change.
When will this go into effect?
The new structure will be implemented over a three-year period, with most changes set to go into effect for the 2025 dues season.
Under the new model, how will the Board change?
The Board of Delegates remains integral to U.S. Travel. Under the new structure, one eligible leader from Standard, Hybrid and Association/Education member organizations at the Engage level will be able to serve on the board. For further questions, please contact [email protected].
Membership Benefits
How do I gain access to the website and benefits?
To begin taking advantage of your investment in membership, connect with your benefits. Individuals from member organizations can gain access to the members’ only section of the website by logging in using your U.S. Travel ID (business email address). If you do not know/forgot your password please reset it here. If you do not have a user account, you can establish one by contacting Membership.
How do I access my member account and view my member benefits?
Individuals of member organizations can gain access to the member’s only section of the website by logging in using your U.S. Travel ID (business email address). If you do not know/forgot your password please reset it here. If you do not have a user account, you can establish one by contacting Membership.
What are the benefits of each category of membership?
View more information about the member levels and benefits by first selecting your organization type here.
Who in my organization is eligible to receive member benefits?
Membership is available to the entire organization with one staff member named as the point of contact. Anyone employed by the member organization is eligible for the benefits associated with your organization’s level of membership.
Can I use the U.S. Travel logo on my website?
With prior written approval, U.S. Travel member organizations may use the U.S. Travel member logo for the sole purpose of acknowledging their membership. The logo may not suggest an endorsement of products or services being offered by members. The use of the logo must immediately cease when membership is inactive or at the request of U.S. Travel. Contact us to learn more and to request permission to use the U.S. Travel member logo.
Changing your Membership
The information listed in the membership directory is incorrect. How do I update it?
Email us with the correct information and we will be in touch if this change impacts your membership category or dues level.
The person who handled the membership is no longer with the organization — what do I do?
Contact the U.S. Travel membership department for assistance.