Why it matters: In 2022, domestic leisure travelers took nearly two million trips, generating $837 billion in travel spending.
- In fact, spend by domestic leisure travelers represented 78% of total domestic travel expenditures and is expected to increase 5% in 2023.
Zoom in: So far, air travel is on track to surpass pre-pandemic levels this summer, but as a result of labor shortages, aircraft delays and outdated technology, air travel capacity has not been able to keep up with demand—revealing the inadequacies of our antiquated air travel infrastructure.
- By the numbers: Since the beginning of May, TSA has experienced more than 100 straight days screening two million or more passengers. TSA recorded its busiest day in history on the Friday ahead of the 4th of July weekend—screening nearly 3 million travelers on one day.
What else: Our latest consumer insights data from Ipsos reveals that, while the majority of recent air travelers say they are at least somewhat satisfied with their overall travel experience (80%), less than one-third are very satisfied (32%), citing airport crowding and congestion and flight delays or cancellations as primary reasons.
- And, over half of Americans (52%) say they would travel more for leisure in the next six months if the travel experience was not as much of a hassle.
Demand for leisure travel cannot be guaranteed—and that’s why it’s imperative that the traveler experience at every stage be improved.
The bottom line: As we look to grow travel to and within the U.S., it’s essential that we invest in significant upgrades to our air travel system.
What’s next: The upcoming FAA reauthorization bill is an opportunity for Congress to address these challenges and other inadequacies within our system to shape a more seamless and secure end-to-end travel experience.