Long delays and wait times for visitors at customs and entry points can discourage international travel to the U.S., which limits economic growth and job creation.

Quick Facts

Customs and Border Protection (CBP) officers are the first line of defense in America’s national security efforts—and they’re often the first people international travelers interact with on their trips here.

U.S. Travel urges lawmakers to provide CBP with adequate funding so that they can properly screen international travelers and streamline the customs and entry process. 


Expand Preclearance

Preclearance operations vet travelers at approved international airports, reducing the workload for customs agents at U.S. ports of entry. CBP should continue to expand Preclearance to additional qualified airports.

Increase efficiency at international airports

CBP should use automated scheduling technology, widely used in the private sector, and use part-time personnel to improve efficiency, reduce overtime and manage unexpected staffing shortfalls.

Improve metrics

Metrics should be established to process 80 percent of passengers within 30 minutes at primary inspection and all travelers within 45 minutes under normal circumstances. The adoption of specific standards would significantly enhance the entry experience and promote international visitation.

Research, News and Commentary on Customs and Entry Process

Travelers in an airport lounge with airplane taking off

The U.S. Trade Gap with China Continues to Widen. Travel Trade Is a Rare Bright Spot

June 08, 2018

The U.S. Census Bureau announced this week that the U.S. merchandise trade deficit with China hit an all-time high through April, topping out at more than $119 billion for the first four months of the year.

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2001 TSA

The TSA Checkpoint: Recommendations for Improving One of America’s Most Important Security Measures

May 17, 2018

It is critical that the TSA operate like a well-oiled machine—the screening process must be secure and effective, and it must also be efficient so travelers are encouraged to take more trips. 

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U.S. Travel Applauds Senate Confirmation of Mike Pompeo as Secretary of State

April 26, 2018

"The U.S. Travel Association commends the U.S. Senate on its confirmation today of Mike Pompeo as Secretary of State. We congratulate the new secretary and look forward to working with him on policies and programs that help grow our economy, advance our diplomacy and protect our security."

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U.S. Travel Association Reacts to Supreme Court Hearing on Trump Travel Ban

April 26, 2018

“The Supreme Court’s eventual decision will provide clarity for federal agencies and travelers alike, no longer leaving doubt as to the effect of the travel ban on select countries."

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U.S. Travel Praises Suspension of Official Government Travel Data

April 09, 2018

With international inbound travel being such a critical component of the U.S. trade balance and jobs base, the stakes are very high to have an accurate data picture of overseas visitors to our country.

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Travel Community Concerned by Proposed Social Media Requirements for U.S. Visa Applicants

April 03, 2018

Strong national security is vital to travel. But the effectiveness of this proposed measure is questionable—and it could harm efforts to regrow America’s share of inbound international travel.

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