Long delays and wait times for visitors at customs and entry points can discourage international travel to the U.S., which limits economic growth and job creation.

Quick Facts

Customs and Border Protection (CBP) officers are the first line of defense in America’s national security efforts—and they’re often the first people international travelers interact with on their trips here.

U.S. Travel urges lawmakers to provide CBP with adequate funding so that they can properly screen international travelers and streamline the customs and entry process. 

Recommendations

Expand Preclearance

Preclearance operations vet travelers at approved international airports, reducing the workload for customs agents at U.S. ports of entry. CBP should continue to expand Preclearance to additional qualified airports.

Increase efficiency at international airports

CBP should use automated scheduling technology, widely used in the private sector, and use part-time personnel to improve efficiency, reduce overtime and manage unexpected staffing shortfalls.

Improve metrics

Metrics should be established to process 80 percent of passengers within 30 minutes at primary inspection and all travelers within 45 minutes under normal circumstances. The adoption of specific standards would significantly enhance the entry experience and promote international visitation.

Research, News and Commentary on Customs and Entry Process

The American flag, DHS flag, and Border Patrol flag flying high in McAllen, Texas.

U.S. Travel Reax to Deployment of TSA Personnel on Southern Border

May 15, 2019

U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Barnes issued the following statement on reports that Transportation Security Administration (TSA) officials will be sent to assist with security on the southern U.S. border. 

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Friday Check-In

Friday Check-In | April 26, 2019

April 26, 2019

In this week’s Friday Check-In, you’ll hear about National Park Week, the importance of expanding Preclearance, the latest from our Travel Talks campaign and other industry events.

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Woman going through security

Higher-Tech Security Scanners About to Make Air Travel a Little Quicker

April 01, 2019

More convenient travel means more travel, period, which is why the U.S. Travel Association has long championed boosting technology and innovation at travel security checkpoints.

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