U.S. Travel Association President and CEO Roger Dow issued the following statement in anticipation of a Friday press conference featuring Homeland Security Secretary Jeh Johnson and TSA Administrator Peter Neffenger on long airport security wait times:
“What we’re seeing around TSA’s issues is refreshing: administrators being frank and communicative about the magnitude of a problem, and officials throughout the government moving with relative swiftness to seek answers.
“What we’re hoping for is a widening mindset that we’re in the solutions phase of TSA’s challenges, because complaining on Twitter and berating Pete Neffenger on C-SPAN aren’t what’s going to get the job done at this point.
“The approach that’s going to fix TSA is a balanced and comprehensive platform of policy adjustments: resource levels, resource allocation, and the marketing and expansion of innovative instruments such as the PreCheck trusted traveler program.
“There needs to be the acknowledgment that everyone—all branches of the government, the private sector, and even travelers themselves—has a role to play. Given the importance of travel to our economy and way of life, it is not an overstatement to call the TSA situation a national crisis, and fixing it needs to be a national priority.”
U.S. Travel Association is the national, non-profit organization representing all components of the travel industry that generates $2.5 trillion in economic output and supports 15.7 million jobs. U.S. Travel's mission is to increase travel to and within the United States. Visit ustravel.org.